Frequently Asked Questions about Virtual Support

According to research conducted by CBC News, only 3 out of 10 technicians who may come to your home actually know what they are doing. This is not just a sorry state of affairs, it’s downright scary!

One reason Gayle decided to offer on-site (as well as remote) PC support is because older women feel more comfortable with a female computer technician coming to their home.

PC-World found out in their undercover study of both nationwide computer service centers and small "Mom and Pop" computer shops, that somewhere around 80 or 90 percent of them either couldn't fix the problem or sold them hundreds of dollars of unneeded parts. That's eight or nine out of ten!

That's pretty sad! RAMtech relies on referrals, word of mouth, ratings - that's because we are always rated high, praised lavishly, and can proudly say that our clients trust us (and for good reason: we ARE trustworthy souls!). That is why we've been in business for the last 20 years. Incompetent techs should just be publicly stoned (or... that didn't sound right, ha!).

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Frequently Asked Questions about Virtual Support

Need help with your computer? Don't want to haul it into a repair shop? Call us now and we will either repair your computer over the internet or go onsite, if required. RAMtech Remote Support System is the best real-time, online-based remote support solution available.

Need help with your computer? Don't want to haul it into a repair shop? Call us now and we will either repair your computer over the internet or go onsite, if required. RAMtech Remote Support System is the best real-time, online-based remote support solution available. RSS (Ramtech Support Software) allows helpdesk, computer technicians and computer instructors to easily and quickly deliver technical assistance and/or training to end-users anywhere in the world as if they are seated right next to you! No need to take your computer apart and drop it off at a high-cost, slow turnaround local computer shop. LOW COST anti-virus cleaning, slow computer speed-up, spyware and security application installations, etc. We have a long list of software applications we can help you with as well. Simply email or call and tell us what you need your computer to do!
With a full toolbox of fix-it applications, anti-virus, anti-spyware, registry scanning, and diagnostic tools, PLUS experienced and certified professional computer technicians PLUS our easy click-to-connect button (see below), RSS revolutionizes the way end users experience technical support and training. WE HAVE A QUICK AND EASY SOLUTION for 90% of the most common computer complaints. If we can't fix your problem remotely, then you don't pay our low 70 cents per minute rate. (There is an initial connection fee of $20.00 - "travel time" .)

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